Comments

Thanks Graf for sharing your communication with betfair. I hope others will learn from it.

It is actually common sense you should use when using bfexplorer app, as I did not program any limitation for using betfair api. You can open hundreds of markets with bfexplorer and when still leaving them open the market data are updated in interval set for passive markets.

Yes, good alternative, mainly when opening a lot of markets is to switch off: Monitor passive markets, then even you open 100 markets, the only one which is actively monitored market is the active one, so the one open in the Bet Event view.

In this case keep in mind, mainly when you place bets on such markets, that bet status is checked only for monitored markets.

The other alternative is to use streaming api, betfair limits streaming api to 200 markets you can get market data updated. In this case changes are streamed, so bfexplorer app does not make api request repeatedly like when using rest api, what is default settings for bfexplorer app.

If you run automated strategies by Bot Executor tools, then again keep in mind that depending on your settings, bfexplorer will additionally make queries to betfair api. Bot Executor tool automatically stops market monitoring for market/s on which no bot is running anymore.

Bfexplorer offers live score updates for tennis or football, so there is no need to monitor associated markets like for instance Bet Angel users must do, just to judge current score from under/over or correct score markets.

If you need to monitor market data, just to gather historic data, or price movements if you execute such kind of strategy, then there are means to get such data without actively monitoring markets through betfair api. For instance here I did some experiments with charting:

http://bfexplorer.net/Articles/Search?text=chart

Betfair finally answered my messages and kindly fixed the delay problem caused by BF Explorer software data requests:

"Hi,

Recently we have done a review of usage of exchange market data to highlight the accounts reading the most and using up our system resources. 

On review of your account, you have been found to have made over xxx million requests to the exchange in the last 3 months using the BFExplorer API. This amount of reading activity must be reduced if you would like the market data delay to be removed from your account. 

Please could you explain why your account is reading this volume of data.

I didn't update sdk to the latest version of bfexplorer assembies. Just add default implementation for missing methods. Actually visual studio offers you such option when clicking on interface IBfexplorer

Hi,

I tried to get JayBeeBot to work but I am getting implementation errors for IBfexplorer, that they are not implemented - are these missing from the dll files?

Thanks

My bfexplorer user interface is built as WPF application. In the Bfexplorer/Betfair BOT SDK you can find this project:

https://github.com/StefanBelo/Bfexplorer-BOT-SDK/tree/master/JayBeeBot

It is WinForms app using backend of my bfexplorer app, so yes you can develop your own user interface using Bfexplorer BOT SDK.

On the other hand there is a question, why would you do so, if you can extend bfexplorer app by your bot, tool or plugin, so even new user interface (plugin) can be added to bfexplorer app:

Bfexplorer Plugin Support

And of course if you are skilled developer you can reverse engineering my app, and as the app application domain and services are separated fro user interface, it is very easy to build your new user interface on whatever GUI platform.

For instance the same bfexplorer app backed was shared when I developed this web app for betfair:

http://bfexplorer.net/Products/CashOutAll

The odds on my betfair exchange webpage also have the same 2 to 4 minutes delay. I have sent a request to developers.betfair.com last weekend but got no answer.  In no time they will be also kicked off from the uk

It depends on tipster's betting model, and its profitability.

think its general opinion of any serious betting people that a system where you are upping the stakes if you lose the previous bet/bets is never a good idea and will lead to disaster at some point

developer.betfair.com support will be only available on monday. I will send that subscription code as well. Thank you very much for your suggestion

yes, i have computer at work and i am still logged in the software. i haven't logeed out since 14.04.2020 and kept my bots running since then. do u think that fact can be the problem with delayed api ?

And as well betfair has no interest to lose betting customer, just by blocking customers api access. What I can suggest is to use subscription code from your subscription details and refer it to your request to bdp support. Subscription code is associated with app key, so if you did not mention what software you use with your betfair api access, so bfexplorer, they will retrieve this information from it.

Thank you very much for your prompt response. Off course you'd do nothing to lose subscribers and I value all your support work and efforts. I have no Russian account and use my account for normal trading pretty much the same way for the last 4 years, I have done nothing different over the last few days and therefore need no personal commercial license as I never used my account for any commercial purpose. I will send a new message to developer.betfair.com support to try to retrieve any further information in order to solve this problem and post it here for all other users.

I have just tested on my server clean installation of the latest version of bfexplorer.

Then I used my account, and my brother's account (both having money on betfair), but my brother’s account was not used for more than 1 year, I had to create subscription to bfexplorer to get activation code, and on both accounts I have fully api access.

So there is no problem with my app key (bfexplorer), because if it was some then it would not be possible to create new subscription code on betfair and then activate access for brother’s account.

Gentlemen, really any restrictions can be lifted by betfair only.

Tony’s subscription code is valid till 24.5.2020, Graf’s till 15.5.2020 and Bodasy’s till 15.5.2020.

Two days ago I finished bespoke bot for one trial user, and he activated his subscription on 8.5.2020, and was able to use bfexplorer app with full api access.

It is weekend, so you have got from betfair maybe automatic reply from its support, and of course betfair monitoring system is fully automated, so your api access status was changed this way as well, and you will get more information when person will check it.

I do not know if delayed api status is associated with app key as well, but I do not think so, because then you could simply misuse betfair api data by using different vendors applications, and that is nonsense, just count the number of apps on betfair apps market.

If betfair would made such bug in their api access then for one account such illegal api user could use his account for x apps on the market.

 I think delayed api status is set to user’s account, Bodasy I do not think what you say is right. Your last login with bfexplorer app was on 14.4.2020 20:56:54 CET.

I have no email contact to betfair bdp. For any communication I use developer.betfair.com support web page.

Tony and Graf, my business model is to sell my trading software to betfair users, so I have no interest to block any user from using my app, it would be nonsense, do not you think?

Betfair business model is to take fees from any winning bet, betfair users place on betfair exchange, so again in their interest is not to block users that really bet on the exchange, no users means no fees, so no profit for them. 

I hope you will get some feedback from betfair about your api status. In following days betfair ends its services for another country: Russia. I do not know from which country you operate from, or what you actually do with betfair api data. 

Betfair offers web api access as well, I made some bespoke app using this api, so maybe for your activity it is more suitable this kind of api access, but that is offered only to vendors like me. You must ask betfair if you want to use this api for commercial use.

i have installed geeks toy now and have normal api. only problem is here

i only use this software but i dont use ladder

I have checked my mail and I have no message from Betfair.

I haven't receive any message from Betfair so far. As described, I was the one that contacted yesterday Betfair via live chat and they guaranteed that my account had NO restrictions. I even specified and asked them if they could also guarantee that my account had NO API restrictions, which they also confirmed. I have also sent a message to Developers department, but they say third party software users should contact third party software support. This is what am I trying to do and ask you to please give us a more direct contact on Betfair where this problem could be solved.  

Graf, my records says your last login with bfexplorer app was on 14.4.2020 15:24:37. 

Tony's one today: 9.5.2020 0:21:52. Time is in CET (Central European Time) 

From my side that is all what I can say about your activity. Bfexplorer App key is active one, no other users reported problems, nor me have problems with betfair api data. I have got full api access.

Betfair restricts api access, and full api access can be activated again by them only.

Betfair restricts access to api to users who use their data not for betting or trading on betfair, or who missuse betfair api data.

If you search forum for similar posts, you can find this one: Restricted Betfair account

In the above case the user was no longer my susbcriber, and his access was restricted because he used api data just for testing stratergies, he was not betting or trading on betfair, and as you can read from his post betfair informed him:

"With regret, we have restricted your Betfair account with a delay to Exchange market data (odds and volumes). The restriction is in accordance with our Terms and Conditions; in particular the intellectual property clauses with reference to Betfair data.

Your data usage profile represents that of a commercial user. Note that usage of Betfair Exchange market data by any user in a commercial context requires a data licence. Betfair offers a commercial data licensing scheme, details of which can be found at https://developer.betfair.com/get-started/...."

If betfair did not inform you yet, then they will do so, but I am sure you have got already from them similar letter as Mir did get. 

Hi i also have delayed api since yesterday