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yes, i have computer at work and i am still logged in the software. i haven't logeed out since 14.04.2020 and kept my bots running since then. do u think that fact can be the problem with delayed api ?

And as well betfair has no interest to lose betting customer, just by blocking customers api access. What I can suggest is to use subscription code from your subscription details and refer it to your request to bdp support. Subscription code is associated with app key, so if you did not mention what software you use with your betfair api access, so bfexplorer, they will retrieve this information from it.

Thank you very much for your prompt response. Off course you'd do nothing to lose subscribers and I value all your support work and efforts. I have no Russian account and use my account for normal trading pretty much the same way for the last 4 years, I have done nothing different over the last few days and therefore need no personal commercial license as I never used my account for any commercial purpose. I will send a new message to developer.betfair.com support to try to retrieve any further information in order to solve this problem and post it here for all other users.

I have just tested on my server clean installation of the latest version of bfexplorer.

Then I used my account, and my brother's account (both having money on betfair), but my brother’s account was not used for more than 1 year, I had to create subscription to bfexplorer to get activation code, and on both accounts I have fully api access.

So there is no problem with my app key (bfexplorer), because if it was some then it would not be possible to create new subscription code on betfair and then activate access for brother’s account.

Gentlemen, really any restrictions can be lifted by betfair only.

Tony’s subscription code is valid till 24.5.2020, Graf’s till 15.5.2020 and Bodasy’s till 15.5.2020.

Two days ago I finished bespoke bot for one trial user, and he activated his subscription on 8.5.2020, and was able to use bfexplorer app with full api access.

It is weekend, so you have got from betfair maybe automatic reply from its support, and of course betfair monitoring system is fully automated, so your api access status was changed this way as well, and you will get more information when person will check it.

I do not know if delayed api status is associated with app key as well, but I do not think so, because then you could simply misuse betfair api data by using different vendors applications, and that is nonsense, just count the number of apps on betfair apps market.

If betfair would made such bug in their api access then for one account such illegal api user could use his account for x apps on the market.

 I think delayed api status is set to user’s account, Bodasy I do not think what you say is right. Your last login with bfexplorer app was on 14.4.2020 20:56:54 CET.

I have no email contact to betfair bdp. For any communication I use developer.betfair.com support web page.

Tony and Graf, my business model is to sell my trading software to betfair users, so I have no interest to block any user from using my app, it would be nonsense, do not you think?

Betfair business model is to take fees from any winning bet, betfair users place on betfair exchange, so again in their interest is not to block users that really bet on the exchange, no users means no fees, so no profit for them. 

I hope you will get some feedback from betfair about your api status. In following days betfair ends its services for another country: Russia. I do not know from which country you operate from, or what you actually do with betfair api data. 

Betfair offers web api access as well, I made some bespoke app using this api, so maybe for your activity it is more suitable this kind of api access, but that is offered only to vendors like me. You must ask betfair if you want to use this api for commercial use.

i have installed geeks toy now and have normal api. only problem is here

i only use this software but i dont use ladder

I have checked my mail and I have no message from Betfair.

I haven't receive any message from Betfair so far. As described, I was the one that contacted yesterday Betfair via live chat and they guaranteed that my account had NO restrictions. I even specified and asked them if they could also guarantee that my account had NO API restrictions, which they also confirmed. I have also sent a message to Developers department, but they say third party software users should contact third party software support. This is what am I trying to do and ask you to please give us a more direct contact on Betfair where this problem could be solved.  

Graf, my records says your last login with bfexplorer app was on 14.4.2020 15:24:37. 

Tony's one today: 9.5.2020 0:21:52. Time is in CET (Central European Time) 

From my side that is all what I can say about your activity. Bfexplorer App key is active one, no other users reported problems, nor me have problems with betfair api data. I have got full api access.

Betfair restricts api access, and full api access can be activated again by them only.

Betfair restricts access to api to users who use their data not for betting or trading on betfair, or who missuse betfair api data.

If you search forum for similar posts, you can find this one: Restricted Betfair account

In the above case the user was no longer my susbcriber, and his access was restricted because he used api data just for testing stratergies, he was not betting or trading on betfair, and as you can read from his post betfair informed him:

"With regret, we have restricted your Betfair account with a delay to Exchange market data (odds and volumes). The restriction is in accordance with our Terms and Conditions; in particular the intellectual property clauses with reference to Betfair data.

Your data usage profile represents that of a commercial user. Note that usage of Betfair Exchange market data by any user in a commercial context requires a data licence. Betfair offers a commercial data licensing scheme, details of which can be found at https://developer.betfair.com/get-started/...."

If betfair did not inform you yet, then they will do so, but I am sure you have got already from them similar letter as Mir did get. 

Hi i also have delayed api since yesterday

Is this override temporary ? How can it be lifted ?

Ok I uderstand. I tried what you suggest but same problem persists. What reason Betfair override API on multiple accounts which only thing in common is software ? What else can I do ? Thank you 

Here is the information from betfair BDP web site:

https://developer.betfair.com/exchange-api/faq/why-am-i-receiving-delayed-data-/

My app key, bfexplorer app key is not delayed app key, so the only problems are those ones I already mentioned, betfair says:

"You’ll receive delayed Exchange market data if you are logged out, logged in but have never funded your account or if your account has been restricted by Betfair to received delayed data only."

This applies for my api access (Bfexplorer is "Vendor App customers"):

"You'll receive delayed data when using a live App Key if your Betfair account has never been funded or if an override has been applied to your account, or App Key. "

I have same problem. Betfair also said to contact software support.

Tony, but do you understand that betfair controls which account has delayed api access and which one not?

It is not me, betfair software vendor. I have api access as you, using my app key, and it is full api access.

So if it was true, what betfair support is trying to suggest you, that my app is causing your problems, that is simply not true, because then none of my users, nor me whould have full api access. 

Bfexplorer is asigned app key to access api, but any other restrictions are done by betfair only.

I have funds in my account, last time I had zero balance was 4 years ago when I first opened my account, I have never been more than a week without placing any bets and my last bets were placed last friday morning before this first happened with my software. I have contacted Betfair and they guaranteed I have no restrictions on my account and for any further details regarding this issue, I should contact my third party trading software support which originated this issue. 

Betfair switches delayed api for any account with zero balance, or not activate accounts.

Not activate account means that you did not place matched bet on betfair for more than 3 months, just do so, place a matched bet and after it is settled I believe your next login to betfair with any betfair api app will reactivate your full api access.

Place your bet through betfair web page, on betfair exchange, of course.

This project had been originally posted on developer.betfair.com

Looking for someone to help with some horse racing data analytics

Here is my implementation.

I will summarize it shortly for others looking for any betfair strategy development.

None of betfair apps can offer pre-built strategies where you just set parameters and all is done magically for you.  Such simple strategies are built exactly only for preset features, and if you need any changes or additions to these features, it is not possible to do so without changing application code.

Some of betfair apps offer Excel integration where your strategy can be built just on betfair odds and traded volume formulas, anything else must be programmed in Visual Basic code.

Bfexplorer offers all base bots for placing bets (back/lay bets, back/lay dutching bets) or executing trading session for required profit or loss target.  All these base bots can be used itself and you can create simple strategies just by setting bot parameters, or entry criteria.

Anything else can be programmed using Bfexplorer BOT SDK, and such bot is automatically integrated into bfexplorer, and so can be used by all other tools bfexplorer offers, mainly by Bot Executor tools, or by Bfexplorer Console. In all these cases, bfexplorer acts like development environment, to retrieve betfair data, or any other required data for particular market.    

Your custom built bot is available only for you it is not available publicly to all bfexplorer users.

On the forum you can find a lot of examples, and on github you can download source code for a lot simple bot scripts.

Contact me through support web page, or by info email, so we can discuss specification to your bot that will gather required data from live markets. I have added short video showing some data Bfexplorer BOT SDK can offer for developers, but in your case, we will use mainly meta data betfair offers (trainer and jockey names), and of course BSP on markets which are turned at in-play, and the winner of the race.

Custom built bot code can save data in any required format, most used is plain text format of CSV file that can be open by Excel, and by other tools you will use data analyzing or building your machine learning model.